Introduction
CBE CORE Solutions (“CBE CORE Solutions”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you provide while using cbecore.com (“Website”).
This Privacy Policy explains how we collect, use, store, protect, and disclose information when you visit our Website, submit an enquiry, request information, or communicate with us through available channels.
1. Information We Collect
Depending on how you interact with our Website, we may collect:
- Name
- Company or organization name
- Mobile or telephone number
- Email address
- Business division or service of interest
- Requirement or enquiry details
- Information submitted through contact or enquiry forms
- Communication preferences
- Information voluntarily provided through WhatsApp, email, telephone, or other communication channels
We may also automatically collect limited technical information such as IP address, browser and device information, operating system, pages visited, website interaction information, visit date and time, and referring source.
2. How We Use Your Information
We may use information collected through the Website to:
- Respond to enquiries and requests
- Provide information about our products and services
- Understand your business requirements
- Contact you regarding your enquiry
- Provide quotations, proposals, technical information, or service information
- Coordinate sales and customer support activities
- Improve our Website, products, services, and customer experience
- Maintain internal records
- Prevent fraud, misuse, unauthorized access, or security incidents
- Comply with applicable legal and regulatory requirements
3. Communication Consent
Our enquiry forms may provide an option for you to consent to receiving communications from CBE CORE Solutions.
By selecting the applicable consent checkbox, you agree that CBE CORE Solutions may contact you through RCS, SMS, WhatsApp, Email, telephone, or other communication channels described in the consent notice.
You may request that we stop sending promotional or non-essential communications at any time by contacting us.
4. Cookies and Similar Technologies
Our Website may use cookies or similar technologies to maintain Website functionality, remember preferences, understand Website usage, improve performance and user experience, analyze traffic, and support security.
You may configure your browser to block or delete cookies. Disabling certain cookies may affect some Website functionality.
5. Analytics and Third-Party Services
We may use third-party technologies or service providers for Website analytics, hosting, security, communication, maps, form processing, customer relationship management, and marketing or communication services.
Third-party providers may process information according to their own privacy policies and applicable contractual or legal obligations.
6. Sharing of Information
We do not sell or rent your personal information as a commercial mailing list. We may share information where reasonably necessary with authorized employees, representatives, service providers, professional advisers, government authorities, regulators, courts, law-enforcement agencies, or other parties where authorized or required by applicable law.
7. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.
However, no website, online transmission, storage system, or electronic communication can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as reasonably necessary for responding to enquiries, providing products or services, maintaining business records, managing customer relationships, resolving disputes, meeting contractual obligations, and complying with applicable legal, tax, accounting, or regulatory requirements.
9. Your Rights and Choices
Subject to applicable law, you may have rights concerning your personal information, including the ability to:
- Request information about personal data we hold about you
- Request correction of inaccurate information
- Request deletion of information where legally permissible
- Withdraw consent for certain communications
- Request that certain communications be stopped
- Raise a concern regarding the handling of your personal information
10. External Links
Our Website may contain links to external websites, services, platforms, or third-party resources. CBE CORE Solutions is not responsible for the privacy practices, content, security, or policies of external websites.
11. Children's Privacy
Our Website is intended primarily for businesses, professionals, organizations, and general users. We do not knowingly collect personal information from children where such collection is prohibited by applicable law.
12. Business and Corporate Communications
CBE CORE Solutions operates across industrial engineering, machine tools, automation, engineering services, technology, marketplaces, and related business activities. Information submitted through the Website may be routed internally to the appropriate business division, sales team, technical team, or authorized representative for handling your enquiry.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business operations, Website functionality, technology, legal requirements, or privacy practices. The updated version will be published on this page with a revised effective date.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us.
15. Acceptance
By using this Website, you acknowledge that you have read and understood this Privacy Policy. Where a specific consent is required by applicable law, we will seek that consent through the relevant Website form, communication, or process.
Last Updated: 21 August 2026